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SPECIFIED COMMERCIAL TRANSACTION LAW

Seller Risol Corporation
Representative Representative Director
Site name RESOL HOTELS
URL https://en.www.resol-hotel.jp/
location 12th floor, Nishi-Shinjuku Mitsui Building, 6-24-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023
How to make a reservation Apply through the official RESOL HOTELS online reservation site
Time when the reservation is made Your reservation is complete when the confirmation message appears on your screen.
  • *If you pay in advance by credit card, your reservation will be confirmed when the credit card payment is completed.
Fee Depends on the accommodation plan of each hotel on the reservation site
  • *Please refer to the details of each accommodation plan for more information.
Required fees other than the product price If accommodation tax, hot spring tax, etc. are incurred, they will be charged separately.
Payment timing and payment method Advance payment: Credit card payment upon reservation completion
Payment on site: Cash or credit card payment at the front desk
Cancellation Policy The day before your stay: 50% of the accommodation fee
On the day of your stay: 100% of the accommodation fee
No contact or no-show: 100% of accommodation fee
  • *For details, please refer to the cancellation policy attached to the accommodation terms and conditions of each hotel.
  • *Conditions may vary depending on the plan you book.
  • *For groups, we may charge a cancellation fee according to separate regulations.
Refund Policy There are no refunds after your stay.
Contact Information Please call each facility or email us at the address listed on the facility's web page.