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FAQ

We have posted here frequently asked questions for HOTEL RESOL GIFU.
If you have any questions not listed below, please contact the hotel.

About accommodation

Q What are the check-in and check-out times?
Check-in is at 15:00 and check-out is at 11:00.
This may vary depending on the plan, so please contact the hotel for details.
Q Can I leave my luggage before check-in or after check-out?
We will keep it for you at the front desk. Of course, it is free of charge.
Q Can I check in earlier?
Check-in before 15:00 is possible from 13:00.
There is an additional charge of 1000 yen per hour.
*We may not be able to accommodate some dates.
Q Can I extend my check-out time?
If you check out after 10:00, an extension fee of 1,000 yen will be charged for each additional hour.
The longest time is 13:00.
  • *We may not be able to accommodate some dates.
Q I would like to send my luggage in advance via courier service. Is this possible?
We will keep it for you at the front desk.
Please enter the date of your stay, the name of the guest, and the date of arrival.
Q Is payment due at check-out?
As a general rule, we ask that you settle your bill at the time of check-in.
Q I am planning to stay for multiple nights. Is there a cleaning service available during my stay?
Yes, we do.
Please come to the front desk by 10am on the day of your order and it will be ready by 6pm on the same day.
  • *However, cleaning service is not available on holidays and some Saturdays.
Q Please let me know if there is a curfew.
There is no curfew, so you can come and go 24 hours a day.
Check-in and check-out are possible late at night or early in the morning.

02 About staying with children

Q Can I sleep with my child?
Free for preschool children.
Please make reservations for elementary school students and above as adults.
Q Are there baby beds?
Sorry, we don't have it available.

About the rooms and facilities

Q Is Wi-Fi available?
Available in all guest rooms and the lobby.
Q Are there non-smoking rooms?
Yes, we do.
Of the 119 rooms, 99 are non-smoking.
Q What amenities are available?
The following amenities are provided: towels, bath towels, shampoo, conditioner, body soap, hand soap, toothbrush set, nightwear, slippers, hairbrush, cotton swabs and tea set.
Q What items are available for rental?
We provide blankets, humidifiers, air purifiers, irons, and trouser presses.
Numbers are limited.
Q Are there refrigerators in the rooms?
All rooms have an empty refrigerator (no freezing function).
Q What about cleaning if I stay multiple nights?
As an effort to protect the environment, guest room cleaning for consecutive nights will be done without entering the room, and will only include changing towels and bath towels, collecting trash, and refilling mineral water. For hygiene reasons, room cleaning will be done between 10:00 and 14:00 on the fourth night.
If you would like additional cleaning on days other than the cleaning day, please leave the "Please clean my room" card on the inside of your room door and attach it to the outside of the door by 10:00am. If you do not require cleaning, please attach the "Do not disturb" card. If no instructions are given, we will provide a regular cleaning.

Facilities and services

Q I would like to include breakfast.
Breakfast is served buffet style.
Opening hours are 6:30-9:30, admission fees are 1,500 yen for adults and 750 yen for children.
It will be prepared at the restaurant "Premier" on the first floor.
  • *Depending on the date, the banquet hall on the 6th floor may be used.
Q Are there any conference rooms?
The banquet hall on the 6th floor can also be used as a meeting room.
It can accommodate from 6 to a maximum of 200 people (theater style).
Q Can I use the Internet in the conference room?
Wireless LAN (Wi-Fi) is available.
Q Is there a shop?
Souvenirs are sold in front of the front desk on the first floor.
Q Are there vending machines and ice machines?
The vending machine corner is on the first floor.
The ice machine is available for free use on the 7th floor of the hotel.
Q Are there coin laundry facilities?
Sorry, but there is no such facility in the building.
We can direct you to a coin laundry (open 6:00-24:00) located a 2-minute walk from the hotel.
Q Are there any pay channels?
You can watch one foreign drama channel and two adult channels from 17:00 to 10:00 the next morning.
Please purchase a TV card (1,000 yen) in the elevator halls on the 7th, 9th, 11th and 12th floors.
Q Is there a microwave?
There are no microwaves available for guests to use in the building. Please contact the front desk for assistance.
Q Are there any computers that I can use freely?
There are no computers, but there are iPads available in the lobby on the first floor.

Access and parking

Q What is the nearest station?
JR Gifu Station or Meitetsu Gifu Station. Both are about a 5-minute walk away.
Q Please tell me how to get there from Chubu Centrair International Airport.
From Chubu Centrair International Airport Station, take the Meitetsu Nagoya Main Line Limited Express bound for Meitetsu Gifu. It takes approximately 60 to 70 minutes.
The fee is approximately 1,700 yen.
Q I plan to come by car. Is there a parking lot?
Yes, there is. We are affiliated with "P926" (a self-parking multi-storey car park) located to the west of the hotel.
  • *From 14:30 to 11:30 the next morning, if you do not make any withdrawals or withdrawals during that time, the fee is 1,000 yen.
    Vehicle restrictions: Height 2.1m, width 1.8m, length 5.0m.
    There are several paid parking lots nearby, some of which are cheaper than P926.
Q If I'm driving, what is the nearest interchange?
On the Meishin Expressway, it is approximately 35 minutes and 28km from Gifu Hashima IC.
On the Tokai-Hokuriku Expressway, it is approximately 20 minutes and 10km from Gifu Kakamigahara IC.

Others

Q Are there any convenience stores nearby?
Family Mart, a 2-minute walk away, and Lawson, a 5-minute walk away, are both open 24 hours a day.
Q Are there any restaurants nearby?
There are many izakayas within a 5-minute walk.
The front desk will provide you with information on recommended restaurants.
There are also restaurants inside Gifu Station.
Q What are the government offices and public facilities in the area?
Gifu Prefectural Office
2-1-1 Yabutanami, Gifu City, 500-8570
TEL: 058-272-1111
→ From JR Gifu Station or Meitetsu Gifu Station, take Gifu Bus for about 20 minutes

◆Gifu City Hall
18 Imazawa-cho, Gifu City, 500-8701
TEL: 058-265-4141
→5 minutes by Gifu bus from JR Gifu Station or Meitetsu Gifu Station

◆Gifu Naka Police Station
2-10 Miejicho, Gifu City, 500-8812
TEL: 058-263-0110
→ 15 minutes walk from the hotel

Gifu City Fire Department
2-9 Mieji, Gifu City, 500-8812
TEL: 058-266-8153
→ 15 minutes walk from the hotel

◆Gifu Central Post Office
1-3-2 Kiyosumicho, Gifu City, Gifu Prefecture, 500-8799
TEL: 058-262-1500
→ 10 minutes walk from the hotel