FAQFAQs
This page contains frequently asked questions about Koraku Garden Hotel.
For any questions not covered below, please contact the hotel.
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About accommodation
- Q What are the check-in and check-out times?
- Check-in is from 3 PM, and check-out is until 11 AM.
However, this may vary depending on your reservation plan.
- Q: Can I leave my luggage here?
- We can store your luggage before check-in and after check-out.
Please feel free to ask us anything.
- Q Is there a curfew?
- There is no curfew.
About the rooms and facilities
- Q: How do I use Wi-Fi?
- Free Wi-Fi is available in your room.
Please use this service with your smartphone, tablet, or computer with Wi-Fi capabilities.
Please note that connection settings and other configurations are the responsibility of the customer.
- Q: Do you have a hair dryer?
- Hair dryers are provided in all rooms.
- Q: Do you have blankets?
- Yes. We have blankets available for loan (first-come, first-served).
- Q: What's the view like from your room?
- From your room, you can see Tokyo Dome and Koishikawa Korakuen Garden.
- *Please note that some rooms do not offer a view.
- Q: Is there a smoking room?
- All rooms are non-smoking.
Please use the smoking area inside the building (8th floor).
- Q What amenities are available?
- The following amenities are available.
■Separate pajamas
■Towels
■Bath towel
■ Toothbrush
■ Hairbrush
■ Shampoo and Conditioner
■Body soap
■ Razor
■ Cotton swabs
Facilities and services
- Q Are there any conference rooms?
- There is a conference room on the first basement floor.
- Q Is there a microwave?
- It is available on the 8th floor.
- Q Are there coin laundry facilities?
- Yes. We have a coin laundry on the 6th floor.
■Washing machine: 200 yen per load
■Dryer: 100 yen/30 minutes
■Detergent: 100 yen/1 pack (available for purchase at the front desk)
Access and parking
- Q: About parking
- We do not have any affiliated parking facilities. Many parking lots in the surrounding area do not have a flat rate, and some can cost over 20,000 yen per night, so we recommend using public transportation.
- Q: Is there a bicycle parking area? What is the parking fee?
- This facility does not have a bicycle parking area.
Others
- Q: When do cancellation fees apply?
- For reservations made through our hotel's official website or by phone, a cancellation fee of 50% of the basic accommodation fee will be charged for cancellations made the day before arrival, and 100% for cancellations made on the day of arrival (including cases of no-shows or failure to contact us).
For cancellations of reservations made through travel agencies, please contact the agency you made your reservation with.
- Q: Information on nearby convenience stores
- FamilyMart Korakuen store is located about a 4-minute walk from our hotel.
If you're coming from Iidabashi, we recommend stopping by on your way.
FamilyMart Koraku Store
Kaneko Building, 2-3-25 Koraku, Bunkyo-ku, Tokyo
For customers arriving from Suidobashi West Exit, this is the place you'll find nearby.
FamilyMart Misakicho 3-chome Store
3-6-9 Misaki-cho, Chiyoda-ku, Tokyo
- Q: Are there any parks or gardens nearby?
- Yes. Koishikawa Korakuen Garden is located about a one-minute walk from our facility.
Koishikawa Korakuen Garden was created in the early Edo period, in 1629, by Yorifusa, the founder of the Mito Tokugawa family, as the garden for his Edo residence (later to become the main residence). The garden was completed during the time of the second lord, Mitsukuni. When creating the garden, Mitsukuni incorporated the advice of Zhu Shunshui, a Confucian scholar from the Ming dynasty, and named it "Korakuen" (meaning "later garden") after the Chinese teaching that "(a scholar) should worry before the worries of the world and rejoice after the joys of the world."
Furthermore, among Tokyo Metropolitan Gardens, only Hamarikyu Gardens and Koishikawa Korakuen Gardens have been designated as both a Special Historic Site and a Special Place of Scenic Beauty.
Please feel free to stop by.
■ Koishikawa Korakuen Garden
Address: 1-6-6 Koraku, Bunkyo-ku, Tokyo
Admission fee: Adults 300 yen, Children 150 yen (tax included), Children under elementary school age are free.
